At SeaTrade.vn, we are committed to delivering your orders in a timely, secure, and cost-effective manner – wherever you are in the world.

1. Shipping Methods

We work with reputable global and regional logistics partners to ensure reliable delivery. Available shipping options include:
• Standard International Shipping (via DHL, FedEx, UPS)
• Custom Logistics Solutions for B2B or bulk orders

The available options may vary depending on the destination and type of goods.

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2. Order Processing Time
   • Most orders are processed within 1 business days after payment confirmation.
   • Custom or OEM orders may require additional processing time.
   • Orders are not processed or shipped on weekends or public holidays.

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3. Estimated Delivery Time

Delivery time varies depending on the destination and chosen shipping method:
• Asia: 5–10 business days
• Europe & North America: 7–15 business days
• Other regions: 10–20 business days

Please note: These are estimated delivery times. Delays may occur due to customs, holidays, or unforeseen logistics issues.

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4. Shipping Costs
   • Shipping fees are calculated at checkout based on product weight, dimensions, and delivery location.
   • For wholesale or large-volume orders, custom shipping quotes can be arranged.
   • Promotional free shipping may apply for selected items or regions.

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5. Order Tracking
   • Once your order has been shipped, you will receive a tracking number via email.
   • You can track your shipment status in real-time using our tracking portal or the courier’s official website.

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6. Customs & Import Duties
   Price includes all import duties & local VAT/GST – No extra charges on delivery

7. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date at:
vn.seatrade@gmail.com
We will work directly with the logistics provider to resolve the issue as soon as possible.

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If you have any special shipping requests, wholesale needs, or questions, feel free to reach out to our customer support team.

SeaTrade.vn – Borderless. Local. Trusted.